In order to obtain Reverse DNS records, the following conditions must be satisfied:
- The domains in the RDNS request must have up-to-date WHOIS information, WHOIS privacy disabled, and address information which matches your account's billing information.
- The account for which the RDNS request is for must not use a free email domain provider (i.e. gmail.com, yahoo.com, hotmail.com, etc).
- The account's address for which the RDNS request is made must not be for a P.O. box, "vanity address", or "temporary rental" space. This address must be confirmed as valid and related to the account holder.
- The telephone number on the account making the request will be voice-verified.